Who we serve

City, Government & Municipalities

Nonprofits that work on behalf of cities, governments, and municipalities, such as parks departments, civic sports associations, and public works foundations, are often the face of local government.

When you work with VolunteerLocal, that face is smiling. With the motto Happy Volunteering, it’s our mission to make the volunteer management process fun and friendly.

VolunteerLocal created a software management solution that is easy for cities, governments, and municipalities to use, provides helpful data reports and is serviced by real people — not bots. When you have a question, we answer the phone. Your volunteers aren’t stressed by the signup process — no accounts or passwords needed! From start to finish, the VolunteerLocal process is a happy one.

Essential features for City, Government & Municipalities

Applicant Vetting

Match the right volunteers with the right roles using tools that allow you to review and approve volunteer applications efficiently with Status and Qualifications fields.

User Access

Easily add, remove, or deactivate users, and control who has access to data and features with granular permissions. Plans come with included users, and unlimited additional users can be purchased.

Integrations

Integrate your current CRM with VolunteerLocal. We currently support four common and popular CRMs: Salesforce, LGL (Little Green Light), DonorPerfect and NeonCRM.

Waivers

Use digital waivers that volunteers can sign electronically. This eliminates the need for paper forms, simplifies record-keeping and ensures that all necessary documentation is in place.

Background Screens

Background screens are fully integrated, meaning the volunteer does not go to a different website to submit their information. Screen results are presented within VolunteerLocal.

Import Data

Easily import existing data to save time and reduce errors. Transition seamlessly from other systems or consolidate multiple data sources into our platform.

Registration Forms

Create custom registration forms tailored to your organization. You can collect as much information as you need.

Notifications

Stay in the loop with real-time updates when volunteers sign up, cancel or edit their profiles, ensuring that you’re always in the know and can respond promptly to changes.

Templates & Smart Tags

Streamline your communications with email templates, and then personalize every messages with smart tags that let you greet volunteers by name.

Automated Messages

Save time with automated messages that are triggered when volunteers take specific actions, such as submitting a form or signing up for a shift.

Reminders

Set it and forget it with scheduled reminder emails or SMS messages, helping to reduce no-shows and improve engagement.

Email + SMS

Reach your volunteers quickly and efficiently with our email and SMS tools.

Jobs & Shifts

Define exactly what roles and responsibilities you need and then create specific jobs and shifts to ensure that every aspect of your event is covered.

Landing Pages

Your account has a customizable landing page with a dedicated URL that can be linked to and promoted on your social networks.

No Password Required

Need we say more? This VolunteerLocal feature is one HUGE reason volunteers love working with your organization.

Group Volunteering

Facilitate family and group volunteering with ease, allowing your organization to manage groups efficiently while offering volunteers a convenient way to participate as a team.

Calendar Widget

Display all your volunteer opportunities on your own website with the customizable calendar widget.

Mobile App

Volunteers can install the VolunteerLocal mobile app on their iOS or Android phone or tablet, allowing them to control their own volunteer management.

Self Reporting

Save time on the administrative end and encourage accountability and engagement among volunteers.

Export Data

Easily export volunteer data to suit your reporting needs, whether you’re sharing results with stakeholders or analyzing trends.

Hours & Attendance

Produce accurate hours reports, monitor engagement, recognize contributions and ensure that all shifts and events are properly staffed and recorded.

A Closer Look at Our Platform

Volunteer Database features

At the core of VolunteerLocal is a flexible database that lets you have full control over your data. Our platform provides the tools so you and your volunteers can efficiently collect, organize and utilize data.

Every bit of information captured on a volunteer is searchable, which makes finding specific volunteer records simple when making changes or shift assignments. You can grant control to volunteers to update their own information, saving you administrative effort and allowing you to easily run campaigns to collect updated information like waivers and preferences. And your data can be exported anytime you need it. Afterall, this is your data.

Volunteer Communication

Effortless communication is key to effective volunteer management, and VolunteerLocal provides a variety of tools to keep you connected with your volunteers. From email to SMS and automated messaging, our platform ensures your messages are timely, relevant and well-received.

Giving you full control is what VolunteerLocal is all about. Our email and SMS features let you personalize messages with smart tags, set filtering options and get granular delivery statistics — no more wondering who opened and read your messages. You can automate messages to kick off when volunteers take specific actions, and you can set notifications to alert you to any or all volunteer activity. VolunteerLocal’s software is designed to provide you with the tools to craft a personal, meaningful conversation with your audience.

Scheduling & Volunteer Experience

VolunteerLocal’s mission is to put the smile in volunteering, and that starts by smoothly handling the complexities of scheduling so you don’t have to. We also make volunteers very happy because our platform is so simple to use. (Seriously, we’ve had customers forward us messages of praise from volunteers!)

With VolunteerLocal behind the scenes, you and your organization get to be the hero and volunteers get an amazing experience. Using VolunteerLocal’s platform, all scheduling communications and tools are through your own customized landing page. Volunteers see you, know you, and interact with you. You can also display all your volunteer opportunities on your own website using our customizable calendar widget, allowing volunteers to interact with you before, during, and after the event, so your relationship is cemented.

Tracking & Reporting

VolunteerLocal’s tracking and reporting tools provide organizations with valuable insights into volunteer activity and event and program performance. These features help you measure success, track contributions and make data-driven decisions going forward.

As an event or program is happening, VolunteerLocal’s tracking and reporting tools help you stay abreast of trends and actions and can help you identify problems in real time. At the conclusion of your event or program, VolunteerLocal’s tools are key to assessing every aspect, from check-in methods to hours and attendance. We take pride in our platform’s accuracy and reliability, and we’re happy to offer you custom reports that are specific to your organization’s needs.

VolunteerLocal has been a phenomenal partner for our organization. The software is fully customizable and has helped us streamline how we capture volunteer information and schedule volunteers. The best part is the phenomenal customer service! They have been tremendous partners in helping us set up our site in a way that will most benefit our organization.
-
Sarah C

Proud to work with thousands of organizations