Investing in nametags is a great way for volunteer managers to build relationships and stay organized. As Dale Carnegie of How to Win Friends and Influence People fame once said,
“A person’s name is to that person, the sweetest, most important sound in any language.”
But creating volunteer nametags might rank near dead last of to-do list tasks that a busy coordinator wants to take on. Nametags can be drama: lanyards or sticker tags? Do the tags go into the printer face-down or up? Who has time to alphabetize, anyway?
I’ve got a blank space baby…And I’ll write your name.
First, decide what kind of nametags work best for your event. If you want volunteers at a large event to look like they have authority, lanyard nametags could be the way to go. Lanyards can be pricey, but with an effective check-in and check-out system, you may be able to re-use them. Some volunteers love to collect snazzy branded event lanyards as a souvenir, if that’s in the budget. Classic sticky label nametags are a convenient choice. Use a mail-merge feature to pre-print batches of names and logos or other information on the tags. If you’re running a home building construction site, though, sticky won’t be the way to go. Consider designing a nametag area into the volunteer T-shirt so volunteers can DIY with permanent markers, no sweat. Engraved pin or magnetic nametags are a meaningful recognition gift for super-volunteers who put in lots of hours each year.
Say my name, say my name.
You’ve invested energy designing and organizing your nametags, so make sure to put them to use and actually call volunteers by their names when you offer them direction or praise them for a job well done. If you notice Sue is amazing at event setup but Rick should never be allowed to hold a roll of tape again, it’s a lot easier to make sly notes for future assignments than to have to ask around to find out the name of the guy who put up all of the crooked signs.
Hi! My name is (what?)…My name is (who?)…
Nametags aren’t just for your convenience as a volunteer manager, though. It’s helpful for a group of volunteers who are working a long shift together to have a backup after initial introductions go in one ear and out the other. If your volunteers are facing attendees or working with participants, nametags help you get better feedback on who was helpful or who might be lacking in customer service skills.
Don’t get rickrolled by unidentifiable volunteers. Build time into your planning schedule to create and organize nametags – and rock on. [And, ahem, VolunteerLocal offers a nametag feature as part of the Conquer Plan to help you save time on this pesky but practical task.]