We’re Hiring!

VolunteerLocal - logo

(HAPPY) COMMUNITY BUILDER

VolunteerLocal is looking for a part-time Community Builder to take on immediate customer service, community management and social media responsibilities. Applicants must be highly motivated, well organized, and eager to assist our clients as they learn and implement the system. This position involves one-to-one interactions with customers via phone and email. Additionally, our Happy Community Builder will be charged with managing and engaging our brand spankin’ new VolunteerLocal forum (online), posting tutorial videos to YouTube, writing customer spotlight and feature-centric blog posts, and responding to our followers through social media.

Qualified candidates must possess excellent interpersonal communication skills, writing ability, and professionalism when dealing with event coordinators. Willingness to travel for conferences and other opportunities is a plus. This role has the potential to become a full-time position in May 2016.

Hours: Monday-Friday, 9am-1pm (flexible)

Location: This position will be based out of Des Moines, Iowa for 3-5 months. After that, it can be done remotely.

RESPONSIBILITIES:

● Implement and enhance key processes related to customer support, training and documentation at VolunteerLocal.

● Answer client questions via phone, email, through social media and in the forum.

● Schedule, facilitate and lead group training sessions with our paying clients utilizing the software tools provided by VolunteerLocal (Speek, Join.Me, etc.).

● Proactively address customer needs by scripting and filming tutorial and “Getting Started” videos, to be published on YouTube, in the forum and on our website.

● Write and publish customer-centric blogposts on www.volunteerlocal.com.

● Review and enhance the VolunteerLocal FAQs, in addition to other documentation and training materials. Discover innovative ways to touch clients with digital support materials.

● Perform training of customer support processes for internal audiences/new hires.

● Assist with a variety of activities relating to the daily operations of customer support and community building to begin to understand how the business as a whole operates and to help identify the current and future needs of the business.

● Act as a liaison between customer support and other departments (development, marketing and sales) within the company to facilitate an open dialogue around business needs and expectations.

● Help to maintain and administer operations systems and the processes and procedures around systems as used by the customer support department (community forum, phone calls, tutorial videos, emails, FAQs, etc.)

● Identify trends in customer support requests to help our development team focus on performance drivers and enhancements to the system.

REQUIRED SKILLS AND EXPERIENCE:

● Strong relationship building and communication skills

● Ability to thrive in a dynamic, fast-paced, rapidly growing start-up

● 2+ years’ experience in Customer Support, SaaS experience strongly preferred

● Excellent written, verbal, presentation and time management skills

● Experience with customer support and/or forum related software and tools.

● Bachelor’s Degree preferred

● Positive, team-centric-attitude

To apply, please submit a resume and cover letter to hello@volunteerlocal.com by Friday, September 4th.

Read More

Red, White & BOOM!

The 4th of July: a day to celebrate our country’s great independence, the Constitution and the Magnaamericanflag2 Carta, beef jerky and (did we mention?) totally awesome fireworks. This year, with the 2016 presidential hopefuls surfacing on your televisions, radio stations and in your favorite coffee shops, our prediction is that tomorrow’s 4th of July celebration will be peppered with some good ‘ol fashioned politics.

So before you dive into a lively debate with your brother-in-law about the Trans-Pacific Trade Agreement, burn off some steam by celebrating like a true American: volunteer at the Red, White & BOOM! Half Marathon and RedWhiteandBoomLogoRelay. Produced by Twin Cities In Motion, this event takes place on the morning of July 4th in Minneapolis, MN – and it’s an excellent way to kick off a weekend of patriotic festivities.

Twin Cities In Motion (TCM) is a non-profit corporation that organizes and directs the annual Medtronic TwinCities Marathon, Medtronic TC 10 Mile, TC 10K, TC 5K & Medtronic TC Family Events, Valentine’s Day TC 5K, 100% Irish for a Day TC 5K and TC 10 Mile, Medtronic TC 1 Mile, Red, White and Boom! TC Half Marathon, TC Urban Dash, Fifteen’s 5K and all related events, as well as the TC Kids Marathon Program, as a community service for the Minneapolis-St. Paul area. We know – that sounds like a lot of running. Luckily, volunteers like you keep this organization in smooth operation, mile-after-mile.

From all of us here at VolunteerLocal – Happy 4th of July and (as always) Happy Volunteering!

Read More

80/35 Music Festival

Grab those party pants, Des Moines.

For many in Iowa’s capital city, the 80/35 Music Festival is a summertime staple. Aptly named for it’s unique (and rather convenient) location along the intersection of Interstates 80 and 35, 8035mfthis festival has earned a stellar reputation for luring high-profile headliners into the heartland. This year’s 80/35 Music Festival will take place the weekend of July 10th-11th.

Sign up to volunteer!

Looking to score a free ticket? Sign-up as a volunteer. There are plenty of positions available: from Beer Tents to the Kids Zone, Green Team Recycle Crew to First Aid Tents – you’re sure to find your volunteer calling at this year’s 80/35 spectacular.

Included in 80/35’s roster of past performers are The Flaming Lips, Bright Eyes, the Wu-Tang Clan and the Avett Brothers.

2015 Headliners: Weezer, WILCO, St. Lucia and Talib Kweli

Read More

imATHLETE & VolunteerLocal

imathlete

VolunteerLocal is now the official volunteer registration technology partner to imATHLETE, an industry leader in race registration, e-commerce and social networking.

 

This partnership provides a special list price discount to imATHLETE customers who sign-up on VolunteerLocal. This discount can be applied to any paid plan (Discover or Grow) at the single-event or annual level. “Over the years, VolunteerLocal has continually proven to be a powerful force in volunteer management software,” said imATHLETE CEO Jeff Matlow. “We are beyond excited to integrate with them and ensure imATHLETE continues to provide a one-stop resource for all athletic events.”

VolunteerLocal’s easy-to-use, flexible volunteer scheduling platform was built to serve sporting events of all sizes and types. Our scheduling, coordination and communication resources, combined with our user friendly design, has led our platform to be the resource of choice for such organizations as Twin Cities in Motion, USA Triathlon and the Vancouver International Marathon, among others.

“We are beyond excited about enhancing our relationship with imATHLETE,” said Brian Hemesath, CEO of VolunteerLocal. “imATHLETE is a clear leader in the athletic space and a company that shares our goal of leveraging technology to solve everyday problems of event organizers.”

For more information about this partnership or to request a demonstration, please contact VolunteerLocal directly:

hello@volunteerlocal.com

(800) 909-7370

Tweet us @VolunteerLocal

About imATHLETE
imATHLETE is a different kind of registration company. Blending registration, training and e-commerce technology with the social networking inherent in participatory sports, they are a leading force in the sporting world. With its industry-changing technology, imATHLETE is one of the fastest growing companies in the market. They are transforming the relationship between event organizers and their participants.

imATHLETE’s clients and partners include the OneAmerica 500 Festival Mini-Marathon, ASICS Los Angeles Marathon, Austin Marathon, Bike New York, GORE-TEX Philadelphia Marathon, Dallas Marathon, Twin Cities in Motion, American Trail Running Association, and thousands of others.

Read More

3 Iowa Music Festivals You Don’t Want to Miss

This summer, don’t fly over the Midwest – party right on through it. Here are three rockin’ music festivals in Iowa that you definitely don’t want to miss.

Low on cash? Lucky for you, they’re all offering free admission for volunteers. So round up your posse, pair up those party pants with your giving galoshes (sorry, we had to) and head out for some happy volunteering!

While you’re perusing, be sure to check out VolunteerLocal’s Music Festival Spotify playlist, showcasing our favorite songs from this year’s headliners of all three major Iowa music festivals!

80/35 Music Festival

Sign up to volunteer!

8035mf

July 10th – 11th, 2015

For many in Iowa’s capital city of Des Moines, the 80/35 Music Festival is a summertime staple. Aptly named for it’s unique (and rather convenient) location along the intersection of Interstates 80 and 35, this festival has earned a stellar reputation for luring high-profile headliners into the heartland. Included in 80/35’s roster of past performers are The Flaming Lips, Bright Eyes, the Wu-Tang Clan and the Avett Brothers.

2015 Headliners: Weezer, WILCO, St. Lucia and Talib Kweli

 

Hinterland Music Festival

Sign up to volunteer!

HinterlandLogo

July 31st – August 2nd, 2015

If you’ve ever lived in, or visited Iowa in the wintertime – you’ll probably get the joke. Playfully dubbed Hinterland, Iowa’s newest festival is out to prove that this Midwestern state is anything but an unchartered, vast and wintery terrian. Set against the backdrop of Iowa’s gorgeous Water Works Park, Hinterland seeks to integrate elements of art, sculpture, craft vendors and cycling into a traditional music festival format.

2015 Headliners: Old Crow Medicine Show, Edward Sharpe and the Magnetic Zeroes

 

Gentlemen of the Road 

Volunteer Opportunities: Coming Soon!

badge-waverly-300x225

June 19th – 20th, 2015

This one may sound like a fancy affair, but trust us: no dress pants allowed. Waverly, Iowa was announced as the second stopover city on the GOTR nationwide tour earlier this year, and attendance is expected to triple the population of Waverly for two whole days. No joke. Want to get in on this action? Sign-up for our Happy Volunteering newsletter and we’ll make sure you’re one of the first to know when volunteer opportunities go live.

Headliners: My Morning Jacket, Mumford & Sons, The Flaming Lips, Dawes

 

 

Read More

FloydFest

Your phone is buzzing, the tablet on your lap is lighting up, emails are flowing in by the minute and the last thing you need is “an app for that.” You’re experiencing what we like to call technology fatigue: an overdose of push notifications and status updates, selfies and snaps. Luckily, there is a cure – and in Floyd, Virginia, they call it FloydFest.

FloydFest is a five-day music festival that takes place in Virginia’s scenic Blue Ridge Mountain range. This event features an 80-acre campground, two sunny beverage gardens, live musical performances on nine different stages throughout the venue, a frisbee golf course and plethora of family-friendly workshops. This massive event has earned it’s nickname as the Telluride of the East by providing a safe refuge to recharge, unwind and celebrate life. And it’s not just for adults; the coordinators for this event offer programming, open mics, workshops and even childcare for toddlers and teens.

“VolunteerLocal is very user friendly and the volunteers understood the information, sign-up process and all processed their application fees upon registration, which was nice.” – Leah DeLuzio, Volunteer Coordinator for FloydFest

In the spirit of all things stress-free, FloydFest volunteers got to experience a new scheduling platform this year: VolunteerLocal. This new system meant no usernames, no passwords, and a simple payment platform to submit the application fee at the time of registration. Password protected jobs allowed Leah DeLuzio, the Volunteer Coordinator for this event, to launch an early-bird sign-up page for veteran volunteers. Hidden fields from the administrative portal gives her team the opportunity to recognize those hard-working volunteers who go above and beyond.

Sound cool? There are volunteer spots still available! Register to volunteer today!

Read More

USA Triathlon & VolunteerLocal

It’s a match made in triathlon heaven, folks. 

VolunteerLocal and USA Triathlon are officially partnering in 2015 to provide a streamlined and simple volunteer management solution to triathlons across the nation.

VolunteerLocal will also serve as an Official Supplier of USA Triathlon, providing online services to help organize volunteers at three USA Triathlon-owned National Championships (Age Group, Duathlon and Youth and Juniors) and other events throughout the year. An easy-to-use, flexible volunteer scheduling platform that was built to serve sporting events of all sizes and types, VolunteerLocal will also provide USA Triathlon race directors with a 10 percent discount.

“I’m excited for this. It will absolutely help us with our events this year!” – Jess Luscinksi, NCAA and Collegiate Triathlon Coordinator at USA Triathlon

See the offiical press release on USA Triathlon’s website.

About USA Triathlon
USA Triathlon is proud to serve as the National Governing Body for triathlon, as well as duathlon, aquathlon, aquabike, winter triathlon, off-road triathlon and paratriathlon in the United States. Founded in 1982, USA Triathlon sanctions more than 4,300 races and connects with nearly 500,000 members each year, making it the largest multisport organization in the world. In addition to its work with athletes, coaches, and race directors on the grassroots level, USA Triathlon provides leadership and support to elite athletes competing at international events, including International Triathlon Union (ITU) World Championships, Pan American Games and the Olympic and Paralympic Games. USA Triathlon is a proud member of the ITU and the United States Olympic Committee (USOC).

Read More

Santa Barbara Triathlon

The Santa Barbara Triathlon’s stunning scenery, flawless operations and ocean-front transition area and finish line make this event one to remember. “We offer children’s beach activities, a fabulous sports expo and convenient on-site dining,” says Robin Stevens, Office Manager for the Santa Barbara Triathlon.

Established in 1981, the Santa Barbara Triathlon is one of the longest running triathlons in the world. In that time, the event has grown to include something for everyone: unique divisions to the sprint course, including a traditional co-ed option, a women-only division, and a parent-child division. “Our challenging Long Course race also offers an Aquabike division for those who don’t run or can’t due to injury,” adds Stevens.

“This is our first year using VolunteerLocal, but so far it has been very user-friendly and I would recommend it to others.” – Robin Stevens, Office Manager for the Santa Barbara Triathlon

Each year, the Santa Barbara Triathlon partners with a nonprofit organization (selected by the community) to be the recipient of charitable donations made by athletes and their friends.

Photo Credit: Presidio Sports

Registered participants for the Santa Barbara Triathlon create personal fundraising pages,” says Stevens. “If every Santa Barbara Triathlon participant gets seven friends to donate $5 each, we will raise $50,000 for our beneficiary.”

Thanks to Montecito Bank & Trust, participants and partners, the Santa Barbara Triathlon has raised over $450,000 for local charities since 2002. This year’s designated nonprofit is the Court Appointed Special Advocate (CASA) of Santa Barbara County. “Our community is fortunate to have an organization whose goal is to prevent abused, neglected, and abandoned children from becoming lost in the Juvenile Dependency system,” says Stevens. “Everyone can make a difference.”

Sign up to volunteer at the Santa Barbara Triathlon!

 

Read More

SunFest 2015

Shake off those winter blues and get ready to groove at this year’s SunFest in downtown West Palm Beach, Florida. SunFest began in 1982, and has since grown to become Florida’s largest waterfront music and art festival, attracting over 175,000 attendees to the sunny shores of West Palm Beach annually.

Photo Credit: Chris Salata, WPTV5

This five-day event features a full line-up of live musical performers, a juried fine arts & crafts show (featuring work from over 140 national artists) a 5K walk/run and a number of family-friendly activities (dubbed “SunFestivities”) scheduled throughout.

As a nonprofit organization, SunFest also gives back to the greater community year-round through a program called SunFest 365. Their mission? To create and support projects that promote or enhance culture and the arts, youth education, and/or provide assistance for other nonprofit organizations and the environment.

Over the past ten years, SunFest has helped nonprofit organizations raise over $800,000 to support their causes.

Each year, SunFest contributes complimentary tickets to area charities, schools, synagogues and other organizations for distribution to individuals who otherwise would not be able to attend the festival. SunFest also donates tickets for fundraising purposes to eligible event/causes whose activities enhance the greater community. Over the past ten years, SunFest has helped nonprofit organizations raise over $800,000 to support their causes.

As you might imagine, an event of this magnitude (and with a heart this big) requires many helping hands. Volunteers for SunFest receive a free ticket and a free meal – all while participating in one of the state’s biggest and most impactful festivals. Sounds like a sweet deal to us. Registration goes live in February: http://www.sunfest.com/volunteer/volunteer-opportunities.

Feeling inspired? We are, too. There’s a lot to celebrate at SunFest – so put on your best dancing shoes (okay, flip-flops) and meet us at the beach, Happy Volunteers!

Read More

The Louisiana Marathon

VOLUNTEER FOR THE LOUISIANA MARATHON


Baton Rouge: a playful, lively city, known by many for it’s dazzling performing artists, rich cultural traditions and colorful nightlife. It’s also home to the annual Louisiana Marathon, an event that brings together a unique blend of sporting enthusiasts and local francophones – all in an effort to celebrate a passion for running alongside the vibrant culture of their community. That’s why they call it the Louisiana “Running Festival.”

Now in it’s fourth year, the Louisiana Marathon offers up a little something for everybody: runners can choose from a 5K, quarter marathon, half marathon, full marathon and even a kids marathon (for the little gunners of the pack)!

The Marathon course follows a scenic river trail through downtown Baton Rouge, weaving past University Lakes, the Louisiana State University campus and historic river town neighborhoods. Spectators, runners and volunteers alike can enjoy local food, beverages and live music at the finish line. Laissez les bon temps roulez!

Of course, an event of this magnitude requires the helping hands of many community volunteers. Those interested can sign-up individually, or as a member of a charity group. Volunteers will receive a “Race Krewe” t-shirt, an early-bird discount to register for any race next year at The Louisiana Marathon, and a discount to this year’s Pastalaya dinner. Spots are still available online – sign-up today and #GEAUXRUNLA!

Read More